SALESFORCE CONSULTING SERVICES
With significant experience under the hood our consulting services range from customization of the powerful Salesforce.com Sales, Service, Marketing and Community Cloud applications to delivering custom applications and integrations on the Lightning platform helping our customers with their Digital Transformation initiatives.
PRODUCT EXPERTISE
Intech provides a full range of CRM Consulting Services around the implementation of Saleforce applications helping our customers with their Digital Transformation programs. Our services range from an end-to-end implementation of a product suite to post-delivery support.
We are the proud team of experts who have built and managed some of the biggest Sales, Service and Marketing applications in Turkey on the powerful Salesforce platform.
AGENTFORCE FOR SALES & SERVICE
We provide end-to-end consulting services for Salesforce Agentforce across Sales and Service, helping organisations design, implement, and optimise AI-powered agents that automate key business processes. From strategy and use-case definition to configuration, integration, and custom development, we ensure Agentforce aligns with your CRM, workflows, and data ecosystem.
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For Sales teams, we deploy intelligent agents that qualify leads, support outreach, and deliver real-time insights to accelerate pipeline growth. For Service operations, we implement AI agents that provide 24/7 support, streamline case resolution, and enhance customer experience — all with strong governance, security, and measurable ROI.
AGENTFORCE SALES
SALES CLOUD
The World’s #1 and Smartest CRM from Salesforce
From the moment a prospect becomes a lead until you collect cash, and even beyond with customer support and upsell opportunities, you’ll be able to engage customers at just the right time, track them through the sales cycle, get visibility into sales forecasts and team performance, and identify the best upsell and cross sell opportunities.
Each of the benefits can be accessed or added as your business grows. And all of this can be customized, and extended to fit your exact business processes. There's unlimited possibility to sell smarter, faster, the way you want, from anywhere
AGENTFORCE SERVICE
SERVICE CLOUD
Empowering customers to drive success by providing a single view of the customer
Service Cloud enables our customers to blaze a new trail to service transformation. With the most complete, extensible, and agile platform, Service Cloud helps customers deliver connected, and seamless service to their customers. The contextual, omnichannel support experience enables personalized service. Einstein AI and actionable analytics enables service at scale. And with unified, 360-degree view and next-gen productivity tools and skills for all employees, customer can have empowered service.
SALESFORCE MARKETING CLOUD
Marketing Cloud: #1 Marketing Application
Marketing Cloud is designed from the ground up to help create 1-to-1 customer journeys by doing the following:
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Unify data — build a single view of your customers, integrate data from any source, and make it actionable.
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Personalize journeys — trigger timely, unique, and meaningful messages, based on real-time customer behavior.
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Engage cross-channel — deliver relevant content on email, mobile, social, ads, and the web.
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Analyze everything — measure the impact of your business and optimize every interaction.
DATA 360
The real-time data engine that powers the entire Salesforce platform
Salesforce Data 360 is a unified data platform that connects and harmonises customer data from across your organisation into a single, real-time view. It enables businesses to break down data silos, activate insights across Sales, Service, and Marketing, and deliver highly personalised customer experiences.
By combining identity resolution, data unification, and advanced analytics, Data 360 empowers teams with actionable intelligence at every touchpoint. The result is smarter engagement, improved decision-making, and measurable business growth driven by trusted, connected data.
